Cancellation Policy

A Chef And A Kitchen LLC - Carmel, Indiana

Effective date: September 2026

1. Notice Requirement Client may cancel or reschedule a scheduled cooking session by providing written notice at least 48 hours prior to the appointment time. Notice may be submitted via email, text message, or other agreed‑upon communication method.

2. Late Cancellation Fee Cancellations or rescheduling requests made less than 48 hours before the scheduled session will result in the Client being charged the full service fee, as the time has been reserved exclusively for the Client and cannot be reallocated.

3. Grocery Purchases If groceries have been purchased prior to cancellation, the Client shall reimburse the exact grocery total upon receipt of the itemized grocery invoice. Grocery reimbursement is required regardless of the timing of cancellation.

4. Rescheduling Client is permitted one complimentary reschedule per booking when notice is provided at least 48 hours in advance. Any additional rescheduling requests will be treated as cancellations and are subject to the terms outlined in Section 2.

5. Failure to Provide Access If the Chef arrives at the Client’s residence at the scheduled time and is unable to access the premises or begin services due to Client action or inaction, the appointment will be deemed a late cancellation, and the full service fee will be charged.

6. No‑Show Policy If the Client fails to appear or does not provide access within 20 minutes of the scheduled start time, the session will be considered a no‑show, and the full service fee will apply. Grocery reimbursement will also apply if groceries were purchased.