Refund Policy
A Chef And A Kitchen LLC - Carmel, Indiana
Effective date: September 2026
1. Service Fees All service fees paid to A Chef And A Kitchen LLC are non‑refundable, except in cases where the Chef must cancel the scheduled session due to unforeseen circumstances. In such cases, the Client will receive either a full refund of the service fee or the option to reschedule at no additional cost.
2. Grocery Reimbursement Groceries are purchased specifically for the Client’s session.
If a session is canceled by the Client, grocery costs are non‑refundable and must be reimbursed in full upon receipt of the itemized grocery invoice.
If a session is canceled by the Chef, any grocery costs already paid by the Client will be refunded in full.
3. Pantry Fee The $10 Pantry Fee is non‑refundable once the session date is confirmed, as pantry items are stocked and prepared in advance.
4. No‑Show or Failure to Provide Access If the Client fails to appear or does not provide access within 20 minutes of the scheduled start time, the session will be deemed a no‑show. No‑shows are not eligible for refunds, and the full service fee will be retained. Grocery reimbursement will also apply if groceries were purchased.
5. Rescheduled Sessions Payments made for a session that is rescheduled with proper notice (48+ hours) will be applied to the new session date. Rescheduled sessions are not eligible for refunds once the new date is confirmed.
6. Payment Disputes Any disputes regarding charges or refunds must be submitted in writing within 7 days of the session date. After this period, all charges are considered final.