Terms & Conditions

A Chef And A Kitchen LLC — Carmel, Indiana

Effective Date: September 2026

1. Overview

A Chef And A Kitchen LLC (“we,” “our,” “the company”) provides in‑home cooking and ingredient preparation services, including Weekly Meal Prep, Same Day Dinner, Meal Prep Assistance, and Recipe‑Ready Ingredient Kits. By booking a session, the client agrees to the policies outlined below.

2. Service Types

2.1 Weekly Meal Prep

A multi‑meal cooking session completed in the client’s home. Meals are prepared, portioned, labeled, and stored in the fridge stored with clear reheating instructions..

2.2 Fresh In-Home Dinner

A single fresh dinner prepared in the client’s home and ready to serve the same day.

You serve the meal yourself.

We do not offer meal drop‑offs, off‑site cooking, catering, plated service, or event hosting.

2.3 Meal Prep Assistance

A session focused on prepping ingredients (washing, chopping, marinating, portioning) to support the client’s weekly cooking.

2.4 Recipe‑Ready Ingredient Kits

Ingredients are prepped and organized into kits that allow the client to cook recipes easily at home.

3. Client Responsibilities

To ensure a smooth and safe cooking session, clients agree to:

  • Provide a clean, functional kitchen

  • Ensure appliances are in working condition (stove, oven, microwave, refrigerator)

  • Provide access to the home at the scheduled time

  • Notify us of allergies or dietary restrictions

  • Keep pets and children away from the cooking area during service

4. Chef Responsibilities

  • Arrive on time and provide professional, safe, and sanitary food preparation.

  • Bring essential cookware, tools, and containers as needed.

  • Follow ServSafe standards and maintain proper food safety practices.

  • Communicate clearly regarding menu, grocery needs, and session expectations.

5. Allergy Disclaimer

We take care to avoid cross‑contamination, but because cooking occurs in your home, we cannot guarantee an allergen‑free environment.

We can accommodate dietary preferences and mild allergies. For safety reasons, the service does not accept clients with severe or life‑threatening allergies, including:

  • Anaphylactic reactions

  • Airborne or contact‑based allergies

  • Multiple severe allergies

  • Requirements for guaranteed zero cross‑contamination

Clients agree to disclose all allergies prior to booking. Failure to disclose severe allergies may result in immediate cancellation of service.

6. Grocery Policy

All groceries are purchased fresh for your session. Clients reimburse the exact grocery total after receiving the itemized receipt. No grocery deposit is required. The Chef selects ingredients based on quality, freshness, and your household’s preferences.

7. Pantry Fee

A flat $10 Pantry Fee is applied to each session to cover staples, oils, spices, and specialty items stocked and prepared in advance.

8. Payment Terms

All cooking sessions are invoiced after the service is complete. The final invoice includes the service fee, grocery total, and a flat $10 pantry fee. Payment is due upon receipt.

9. Cancellation & Rescheduling

  • 48+ hours notice: No fee

  • Within 48 hours: 50% of service fee

  • Same‑day cancellations or missed appointments: Full service fee

Rescheduling is allowed once per appointment if requested at least 48 hours in advance.

If the chef arrives and cannot perform the service due to unsafe or unusable kitchen conditions, the session is considered a cancellation.

10. Refund Policy

Completed services are non‑refundable due to time, labor, and fresh ingredients. If you are unsatisfied, please contact us — we will always work to make things right.

11. Food Safety & Liability

We follow safe food handling practices while cooking. Once meals are stored in your home, you are responsible for proper refrigeration, reheating, and consumption.

We are not liable for:

  • Improper food storage

  • Appliance malfunction

  • Illness caused by food consumed past recommended timeframes

12. Kitchen Conditions

We are not responsible for:

  • Pre‑existing damage to appliances, cookware, or surfaces

  • Malfunctioning equipment

  • Unsafe kitchen environments

If conditions are unsafe or nonfunctional, service may be paused or declined.

13. Personal Property

We are not responsible for loss or damage to personal items unless caused by negligence.

14. Photography & Media

With your permission, we may take photos of meals for marketing purposes. We will never photograph your family, children, or private areas of your home.

15. Privacy

Client information is kept confidential and is never shared with third parties.

16. Right to Refuse Service

We may decline or discontinue service if:

  • The kitchen environment is unsafe

  • Appliances are nonfunctional

  • There is aggressive behavior or unsafe conditions

17. Changes to Terms

We may update these Terms & Conditions at any time. Updates will be posted with a revised effective date.

18. Contact Information

A Chef And A Kitchen LLC Carmel, Indiana

email: info@chef-and-kitchen.com